Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and shopping experience.
How long will it take to receive my order?
Since many of our pieces are handcrafted to order, please allow 2-3 weeks for production. Once shipped, domestic orders typically arrive within 3-5 business days via insured carrier.
What is your return and exchange policy?
We want you to love your jewelry. If you are not satisfied, we accept returns on non-custom items within 14 days of delivery. Pieces must be in their original, unworn condition.
Do you offer resizing for rings?
Yes, we offer resizing for most ring styles. Please contact our customer service team to discuss specific sizing needs and any applicable fees before sending your piece back.
Are the gemstones ethically sourced?
Sustainability and ethics are core to our brand. We work exclusively with reputable suppliers who guarantee that all gemstones and precious metals are ethically and responsibly sourced.
How should I care for my Ananda Khalsa jewelry?
To maintain the beauty of your jewelry, avoid contact with perfumes, lotions, and harsh chemicals. Clean gently with a soft cloth and store in a dry, cool place when not in use.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of the order.